Experience
IT Operations Engineer May 2022 — Present

The Floow

  • Management of internal IT infrastructure (systems, networking, server maintenance)
  • 1st and 2nd line support (ticket and communication via Teams/Slack)
  • Preparing technical documentation
  • Software testing & implementation
  • Server room and hardware management
  • Onboarding new hires
  • Support and implementation of CI/CD projects
  • Microsoft 365 AD and licence management (formerly Google Workspace)
  • Management of MDM Mosyle
IT Technician Feb 2019 — Oct 2020

Restore Technology

  • Diagnosed hardware and OS-level faults
  • Prepared and configured enterprise systems prior to deployment
  • Provided hands-on technical support and documentation
Self-employed Driver Oct 2020 — May 2022
Warehouse Worker Jul 2015 — Feb 2019

Asda / Marabese

Skills

Systems & OS

Ubuntu Debian MacOS Windows

Microsoft Stack

Active Directory Entra ID Exchange Microsoft 365 M365 Security

Networking

LAN/WAN Firewall Meraki FortiGate TCP/IP IPsec/TLS OpenVPN

DevOps & Automation

Docker SaltStack Jenkins Git Bitbucket Pipelines Samba Ansible

SaaS & MDM

Mosyle Okta Duo Atlassian Code42 Teams Google Chat Slack

Dev / Scripting

Bash Python MySQL OpenStack

Virtualization

QEMU/KVM VirtualBox VMware
Education

Secondary Technical School ZSMEiE — Toruń, Poland

A-Level: IT, Network Analysis & Administration

2009 – 2013